It’s no mystery with all who know me that I love Disney! I grew up watching the Wonderful World of Disney every Sunday at 6pm, eating dinner on a TV tray in front of an RCA color television. I was so blessed… We teach in our Clinical Business of Dentistry Training the importance of giving our patients, what we call, the Disney experience. One of our Facebook reviews exemplifies what I’m talking about: “Dr. Rob and his staff are the best! They are all so friendly, do great work, provide a clean/welcoming environment, and are very educational- they truly care! And major [...]
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There I was, sitting in a Utah Dental Association (UDA) Continuous Quality Improvement (CQI) meeting that all practicing dentists in our state must attend if they want their malpractice insurance rates to stay low. These meetings are conducted by our UDA officers, and they do a good job at bringing issues to light which help us be better practitioners. On one occasion, our UDA President was taking questions and giving out answers to the best of his ability. One of our colleagues asked the question that many dentists have wondered. “How do insurance companies determine their contracted fees with us?” [...]
For all of you who verify insurance coverage on every patient coming in the next day, for all of you who verify insurance coverage on every procedure, for all of you who enjoy watching yellow stone set, for all of you who truly utilize about 30% of your practice management software system, for all of you who enjoy children screaming in your ear while doing a prophy, this article is for you! The question is: when should you verify insurance coverage, and when should you not? Or I should ask: when is it valuable to verify insurance coverage and when [...]
Nothing! Most days that’s what it seems like. Some of my favorite phrases were: “That’s not the amount I was quoted” “You’re doing a root canal and crown today? Why?” “You want how much for that cleaning?” “You scheduled me for three hours but I only have an hour” Are you kidding me? Unbelievable! Those are just some of the phrases I’ve heard throughout the years. I use to hear those statements more often than I want to admit. Most patients will only retain 10% of what you told them while in your office. With such a small retention rate of [...]
What you are about to learn is something they should really teach us in dental school. That is, case acceptance is grounded in biology. Who would have guessed?! If we look at the brain from the top down, you would see three sections: The inner section is known as the Reptilian Brain. This section is where the fight or flight section resides. It’s the instinct and survival section. The outer section is the Neocortex. This is where analytical and rational thought is processed. It’s basically the number crunching section of the brain. The middle section is the Limbic System. This [...]
The team at My Practice My Business is made up of dental professionals and technology specialists who have been creating dental practice centric products and training since 2005. Our mission at My Practice My Businesshas been to create simple to use cloud-based dental software and easy-to-implement dental consulting that significantly increases practice revenues with need-based dentistry. We are specialized instructors of “clinical business” with our Clinical Business of Dentistry Training. We simply teach dentists, dental teams, and dental consultants how to increase practice revenue through the use of our key methods and products, with everyday dentistry. Our two cloud-based dental software products that are improving the success of [...]