The Clinical Business of Dentistry Training Courses


We are specialized instructors and consultants in the clinical business of dentistry

 We simply teach dentists and their teams how to increase practice revenue through the use of our key methods and services. All courses are AGD/PACE CE approved and taught at our training facility unless noted otherwise.

AGD Pace CE Certification

The Clinical Business of Dentistry Introductory Course

Insurance plans shrinking your profits? Working harder and taking home less? By attending this 3-hour seminar, you will be introduced to business skills that are much needed in dentistry and truths about dental insurance (as revealed by them) that will help you be profitable!
6:00pm – 8:30pm
Course includes:

  • How to differentiate products and services, unlike traditional case presentation, and charge for it… regardless of insurance or fee-for-service
  • Debunking myths about insurance contracts and how to be profitable with every PPO plan
  • Learn about insurance requirements for upgrading products and services
  • Understanding the biology of case presentation and learning simple steps to increase case acceptance
  • How to bridge the gap between diagnosis and case acceptance, which increases both oral health care and practice revenues
  • Important business principles often overlooked in dentistry, yet taught in business schools and applied in corporations across America
  • Learn about under-utilized CDT codes, multi-codes, and how to create new codes for dental technology
$39 Person
3 hrs CE Credit:
16 May
20 June
11 July
22 August
19 September
10 October
07 November

Why Periodontal Therapy Fails – A Business Approach

This 2-hour seminar is for hygienists and other dental team members who are interacting with patients every day who often need periodontal therapy.
Course includes:

  • Why periodontal therapy often fails, and it’s not what you think
  • Insurance truths and hidden revenue streams
  • Understanding Direct Operating Costs (DOC) per hour and profitability in periodontal therapy
  • Differentiating products and services – why we offer choice
  • Why case acceptance is biological, and how understanding the “why” is most important
  • Advanced case presentation for Periodontal Therapy
$29 Person
2 hrs CE Credit:
By Appointment

Thought Leadership: a Better Perspective on Dentistry

This 4-hour seminar is for dentists, dental teams, and individual team members who want to learn a better approach. Come see why it has been called “The best team training we have ever attended in and out of dentistry.”
Course includes:

  • How to sustain your dental practice in any economy
  • The four components to practice success
  • Capturing the hearts and minds of your patients and team members
  • Balancing the “art” and “science” of your dental business
  • Simplifying the complex
  • Continual implementation of success
$1,995 Practice
4 hrs CE Credit:
By Appointment

The Professional Dental Office Manager Training

This 5-day training includes an additional 12 hours of virtual implementation coaching. This course is quickly becoming one of our most popular! Office Managers who complete the course receive the My Practice My Business Office Manager Certification, and are truly an asset to any dental practice. Graduates master our key business concepts, protocols, methods and services. Take your practice to a new level of profitability in a fun and caring way your patients and team members will love.
Course includes:

  • The actual responsibilities of the Office Manager
  • Managing Direct Operating Costs and Costs of Goods
  • Being an Office Manager: How to rise up to the challenge and exceed expectations
  • Anatomy and Procedures
  • Insurance Companies: The hidden truth
  • System Protocols: Phone calls, scheduling treatment, and patient flow
  • Treatment Planning and Presenting
  • The Clinical Business of Dentistry Introductory Training
  • My Dental Docs: How to connect with your patients and increase case acceptance… today!
  • Accounting and Metrics: What you need to know and why you need to track the numbers
  • Outstanding AR: Understanding and simplifying Insurance Billing and Aging Reports
  • How to handle patient conflicts
  • How to handle employee issues
  • Managing the Hygiene Department
  • Internal Marketing: it’s simple!
$4,995 Person
13-17 May
17-21 June
08-12 July
19-23 August
16-20 September
07-11 October
04-08 November

The Clinical Business of Dentistry Team Training

The most effective training for dental offices who are stagnant, in trouble, or successful and just want to take it to the next level. The entire dental team, including the doc(s), will spend Thursday evening and all day Friday engaging in the Clinical Business of Dentistry Training.
Course includes:

  • The Clinical Business of Dentistry Training
    • Discover insurance truths and how to profit from them
    • Learn insurance protocols for upgrading products and services to increase revenue
    • Learn about under-utilized CDT codes, multi-codes, and how to create new codes for dental technology
    • Advanced Case Presentation with My Dental Docs
  • Master business, accounting, and communication fundamentals
  • Team development and servant leadership training
  • Office Manager Master Training for your Front Office
  • “Building a Successful Online Presence”
  • Learn how to properly monitor your practice analysis software on a daily, monthly, and yearly basis
  • “Thought Leadership: a Better Perspective on Dentistry”
  • Live role plays and business mastery of practice management
  • Tools and practical applications to make it all happen in a way never before taught in any other dental training course

* Interest-free financing available through Mountain America Credit Union. Ask for details. An active subscription to My Dental Docs is required. We guarantee your return on investment. Who else does that?

$20,995 Practice
16-17 May
20-21 June
11-12 July
22-23 August
19-20 Sept
10-11 October
07-08 November

The Clinical Business of Dentistry Team Training Refresher Course

For our previous clients only, this 6-hour training is for dental teams (up to 8 people) who want a refresher course to train new team members, as part of their annual training, or just to stay sharply focused on what made them successful.
Course includes:

  • Insurance truths and hidden revenue streams
  • DOC per hour and profitability
  • Differentiating Products and services, why we offer choice, and why patients care
  • Why case acceptance is biological
  • Codes, multi-codes, and created codes
  • Advanced case presentation with practical applications
$1,995 Practice
By Appointment

Contact Info

7138 S Highland Drive
Cottonwood Heights, UT 84121

Phone: 801.226.4420


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