Transform your front office team with business training that equips them with the skills and confidence to drive practice growth and deliver exceptional patient experiences.

Despite the critical role they play, most front office dental team members often lack the formal business training needed to excel.

Your team is the backbone of your business – investing in them is an investment in your success. With the right training and development, you can empower your team to achieve greatness and drive your business forward. Our comprehensive training program offers an efficient solution for quickly acclimating new team members or enhancing the skills of experienced front office staff. Let us help you elevate your team’s performance and optimize your practice’s success.


Our Curriculum Includes:

  • Dental Anatomy and Procedures
  • Marketing Principles
  • Communication Skills
  • The Actual Office Experience
  • How to Simplify Office Flows
  • Case Presentation Skills
  • Scheduling Protocols
  • Billing Dental Insurance
  • Collecting from the Patient
  • Accounts Receivable Reports/Actions
  • End-of-Day Reports
  • Application of State Dental Laws
  • Understanding Statistical Data
  • Operational Checklists
  • Managing Accounts Payables
  • Managing the Patient Database
  • Employees and Leadership
  • Licensing and Malpractice Insurance
  • Keeping the Ledger “Clean”
  • Equipment for Success



  • 20+ hours
  • $1,500 per office – 2 attendees
  • $200 for each additional attendee

The MPMB Difference

At MPMB, we have a very different approach when it comes to training dental team members. We provide training that is grounded in ethics and values, using our clear and proven curriculum which is founded on sound dental business principles. This is what makes our dental training extremely successful. And yes, our curriculum is EASILY implemented in your dental practice.


What Our Clients Say

“It’s been lucrative for us, and the patients have been very happy as well.”

— Marnie Poppleton

“The training empowers our patients and it also empowers us.”

— Lara Mackay

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