We are specialized instructors and consultants in the clinical business of dentistry

 We simply teach dentists and their teams how to increase practice revenue, not unproductive busy work, through the use of our key methods and services. All courses are AGD/PACE CE approved and taught at our training facility unless noted otherwise.

AGD Pace CE Certification

The Clinical Business of Dentistry Team Training (LIVE at the MPMB Training Facility or VIRTUAL)

This 20+ hour training includes an additional 12 hours of virtual implementation coaching. Dental Team Graduates will master our key business concepts, protocols, methods and services. Take your practice to a new level of profitability, with both PPO and Fee-For-Service patients as you discover dental insurance truths, business fundamentals, and state laws that govern patient care. This course is required for the Office Manager/Front Office Training.
Course includes:

  • Introduction to Business and The Triad Model
  • Insurance Truths, Rules and Regulations, State Laws
  • Direct Operating Costs and Costs of Goods
  • Profit and Loss, No More Loss Leaders
  • Underutilized Procedures, Created Codes, and More
  • Anatomy and Procedures
  • KPIs, Statistics, QuickBooks, and Day Sheets
  • EOBs, Insurance Tactics and How to Fight Back
  • Marketing, Communications, Social Media
  • The Three T’s
  • The Treatment Planner and Percentage Tables
  • Office Flow, Keeping it Simple
  • Scheduling, Realistic Goals and Payrolls
  • Team Development, Putting It All Together
  • Presenting Treatment Live Part One
  • Presenting Treatment Live Part Two
  • Team Presents Treatment to MPMB
  • Thought Leadership Part One
  • Thought Leadership Part Two
  • Team Reflection
$36,000 / Office
$5,000 at signing + 20% of increased monthly production on codes we train you to use for the remaining tuition balance.
Our guaranteed training means you must increase $180,000 on very specific codes, or you owe nothing on the remaining balance. We call it “dental consulting, the way it should be.”

The Clinical Business of Dentistry Advanced Office Manager/Front Office Training

Everyone in the dental office tends to receive formal training for their positions, except for the Office Manager! Yet, OM job performance expectations are the same as, or higher than, anyone else. Is that fair? My Practice My Business is working to change this long-term trend.

We have a business and clinical training course that is “Office Manager” specific, taught by trained professionals, and easily implemented in every dental practice. Our training is extremely profitable for any dental practice with the dentistry they already provide every day.

Course Description

Dental Office Managers will:

  • Develop credible skills and tactics for optimal job performance
  • Be trained by people with firsthand-experience and expertise
  • Be educated with a program that reflects the reality of the workplace
  • Maintain and increase core values with current thought leadership
  • Have a new perspective on the business of dentistry
  • Be a fully-trained Office Manager upon certified completion of our program

Our training curriculum includes:

  • Identifying our true business problem: profitability
  • The dental business triad of revenue
  • Determining direct operating costs for profit margins
  • No choice or patient choice: the dental dilemma
  • Why and how we should present choice and transparency to our patients
  • Setting “new industry” and “generally accepted” practice standards
  • Team development and expectations for success
  • Hygiene, re-care, periodontal therapy success
  • Social media and marketing
  • Technology: learn it, use it, grow with it
  • Labs and suppliers
  • Codes and Multi-codes
  • Fee schedules and negotiating PPO contracted fees
  • Insurance truths, rules, regulations, and state laws
  • EOB’s, insurance tactics, and how to fight back
  • KPI’s: measuring each month
  • The three T’s of case acceptance
  • Financial options, protocols, and arrangements
  • Managing patient expectations
  • Entrance to exit: the patient experience
  • And much more…

Front office members who complete this course receive the My Practice My Business Office Manager Certification, and are truly an asset to any dental practice.

MPMB Facility:
$15,000 / Up to three team members
Call for dates and times.

The Clinical Business of Dentistry Introductory Course

Insurance plans shrinking your profits? Working harder and taking home less? By attending this 90-minute seminar, you will be introduced to business skills that are much needed in dentistry and truths about dental insurance (as revealed by them) that will help you be profitable! Course includes:

  • How to differentiate products and services, unlike traditional case presentation, and charge for it… regardless of insurance or fee-for-service
  • Debunking myths about insurance contracts and how to be profitable with every PPO plan
  • Learn about insurance requirements for upgrading products and services
  • Understanding the biology of case presentation and learning simple steps to increase case acceptance
  • How to bridge the gap between diagnosis and case acceptance, which increases both oral health care and practice revenues
  • Important business principles often overlooked in dentistry, yet taught in business schools and applied in corporations across America
  • Underutilized Procedures, Created Codes, and More
$39 / Person
1.5 hrs CE Credit:
Call for dates and times.

The Clinical Business of Dentistry Team Training Refresher Course

For our previous clients only. You and your team will have access to the Virtual Team Training for one month. This is for dental teams who want to sharpen their skills, have new team members requiring training, wish to stay current with new technology, learn about new insurance contract changes and dental business trends, or just stay focused on what has made them successful.
Course includes:

  • Insurance truths and hidden revenue streams
  • DOC per hour and profitability
  • Differentiating Products and services, why we offer choice, and why patients care
  • Why case acceptance is biological
  • Underutilized Procedures, Created Codes, and More
$7,500 / Office
Requires a current subscription to My Dental Docs. All team members encouraged to attend.
20 Hrs. of CE Available